Last updated: September 3, 2026

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Trailmark Consulting is committed to protecting the privacy of personal information entrusted to us. This Privacy Policy explains how Trailmark Consulting collects, uses, stores, and protects personal information in connection with our website and business activities.

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Trailmark Consulting is a sole proprietorship operated by Terri MacDonald in British Columbia, Canada.

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What information we collect

Trailmark Consulting may collect personal information that you voluntarily provide when you contact us by email or engage us to provide services. This may include your name, contact information, information about your organization or project, and information contained in documents or other materials provided to us in connection with our work.

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We collect personal information only for purposes that are reasonable and appropriate in the circumstances.

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How we use personal information

Trailmark Consulting may use personal information to:

• respond to inquiries and communicate with prospective and current clients;

• provide, manage, and administer our services;

• coordinate projects and maintain project records;

• prepare documents, reports, and other materials;

• manage billing, accounting, and other business administration; and

• meet legal, contractual, or professional obligations.

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How we store and share information

Trailmark Consulting uses third-party service providers to operate its business systems. These may include Wix for website services and Microsoft 365 for email, document storage, file sharing, and collaboration through services such as OneDrive, SharePoint, and Teams.

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Personal information may be stored or processed through these services as necessary to operate the business and provide services to clients.

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Trailmark Consulting does not sell or rent personal information. Personal information may be disclosed where reasonably necessary to provide services, operate the business, or where required or permitted by law.

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Website cookies

This website is operated using Wix. Wix may use cookies and similar technologies necessary for the operation, security, and performance of the website.

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Trailmark Consulting does not use this website for advertising, marketing tracking, or third-party analytics.

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Protecting personal information

Trailmark Consulting takes reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, use, disclosure, loss, or misuse.

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Retention of information

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, to provide services, maintain appropriate business records, and meet legal, accounting, or contractual requirements.

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Access and correction

Individuals may request access to their personal information held by Trailmark Consulting or request that inaccurate or incomplete information be corrected.

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For privacy-related questions or requests, please contact:

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Terri MacDonald
Trailmark Consulting
terri@trailmarkconsulting.ca

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Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to Trailmark Consulting's practices, services, or applicable privacy requirements.